Terms and Conditions

These Terms and Conditions apply to the purchase and use of Air Fresheners, Car Hanging Fresheners, Combo Packs, and Fragrance Oils sold on AZAHARA. By accessing or purchasing from our website, you agree to the following terms.

1. Product information

• Products include room air fresheners, car hanging fresheners, fragrance oils, and combo packs as described on the product page.
• Fragrance intensity, color, or longevity may vary depending on usage conditions, environment, ventilation, and personal preference.
• Product images are for representation purposes only. Actual packaging, color, or design may vary slightly due to manufacturing or batch changes.

2. Usage and safety guidelines

• Products are intended for fragrance and freshening purposes only.
• Fragrance oils are not edible and should not be applied directly to skin unless clearly stated.
• Keep products away from children, pets, heat sources, and open flames.
• Avoid contact with eyes or sensitive surfaces.
• We are not responsible for misuse or use contrary to instructions.

3. Car hanging freshener disclaimer

• Car hanging fresheners should be hung securely and not obstruct the driver’s view.
• Do not place directly on dashboards or surfaces where leakage may cause damage.
• We are not responsible for damage to vehicle interiors caused by leakage, heat exposure, or improper placement.

4. Pricing and availability

• All products are subject to availability.
• Prices may change without prior notice.
• Combo packs are offered as bundled products and individual item returns may not be accepted.

5. Orders and payments

• Order confirmation does not guarantee acceptance.
• Orders may be canceled due to stock unavailability, pricing errors, or suspected fraudulent activity.
• Payments must be completed via authorized and secure payment gateways only.

6. Shipping and delivery

• Delivery timelines are estimates and may vary based on location or courier services.
• We are not responsible for delays caused by circumstances beyond our control.

7. Returns and refunds

• Due to the nature of fragrance and liquid products, air fresheners and fragrance oils are non-returnable and non-refundable once opened or used.
• Returns may be accepted only if the product is damaged, leaking, or incorrect at the time of delivery.
• Issues must be reported within 24 hours of delivery with clear images.

8. Storage disclaimer

• Store products in a cool, dry place away from direct sunlight.
• Improper storage may affect fragrance quality or cause leakage.
• We are not responsible for degradation caused by improper storage after delivery.

9. Intellectual property

• All product images, descriptions, branding, and website content are the intellectual property of AZAHARA.
• Unauthorized copying or commercial use is prohibited.

10. Limitation of liability

• Our liability, if any, is limited to the purchase value of the product.
• We are not liable for indirect, incidental, or consequential damages arising from product use.

11. Governing law

• These Terms and Conditions are governed by the laws of India.
• Any disputes shall be subject to the jurisdiction of courts.

12. Changes to terms

• We reserve the right to update or modify these Terms and Conditions at any time.
• Continued use of the website constitutes acceptance of the updated terms.